Frequently Asked Questions
Everything you need to know about your Sika Marketplace experience.
What is the standard shipping time for orders?
We offer worldwide shipping. Orders typically process within 2-3 business days, with delivery taking 5-10 business days depending on your location.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different designers on our marketplace.
What payment methods do you accept?
Sika Marketplace accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are the products on Sika Marketplace authentic?
Yes, we partner directly with verified designers and brands to ensure that every item sold on our platform is 100% authentic and of the highest quality.